Our Hotel

Chicago Hotel Features

Discover the indisputable charm of the “windy city” at Hyatt Regency Chicago, a full-service hotel in the heart of downtown Chicago, Illinois.

Take advantage of all our downtown Chicago hotel has to offer, while indulging in the kind of pampered service you’ve come to expect from Hyatt. Ideally situated near the Magnificent Mile, our AAA Four Diamond downtown Chicago luxury hotel offers unrivaled services, impressive amenities and award-winning dining. Reward yourself with an exquisite meal at our hotel restaurants, listen to the blues where it all began, or treat yourself to a relaxing breakfast in your spacious guestroom. Our welcoming staff will attend to your every need. Business travelers can be at their most productive with 228,000 square feet of expansive function space including four ballrooms, 63 meeting rooms and the 70,000 square foot Riverside Exhibition Center. Enjoy our state of the art business center and high speed Internet access throughout the hotel.

 

Make your stay even more enjoyable by taking advantage of convenient services like Hyatt FastBoardTM / PDA check-in or self-service kiosk check-in. Allow our experienced Concierge staff to help you make arrangements to visit popular attractions, or plan an evening on the town (for just two – or twenty two). Whether you’re traveling for business or leisure, you’re sure to find all the exceptional services you need to enjoy your stay at our award-winning downtown Chicago, Illinois hotel.

 

Contact our knowledgeable Concierge to seek recommendations or book activities, dining or entertainment reservations prior to your arrival.

 

You may also interact with the Hyatt Regency Chicago hotel Concierge on Twitter @HyattChicago.

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Travel Tips

The windy city is full of fun, things to do, and entertainment. There are many places to explore while enjoying the beautiful city of Chicago. Staying with us from an international country? See below for tips on traveling in Chicago:

 

How to Hail a Cab:

  • Stand on the curb facing oncoming traffic
  • Available cabs will have a light on the top
  • Raise your hand and a cab will drive over

 

Travel Services:

  • Tipping is customary. Skipping a tip is perceived as insulting. If you feel you had a bad experience, ask for a manager.
  • In restaurants, tips should be 15-20% of the bill
  • For bars, bartenders should receive $1 per drink
  • Spas or salons, 20% is customary

 

Driving:

  • US and Chicago driving is on the right side of the road
  • Car rental companies require you to be 21 with surcharges, or 25 years old to rent and drive a car
  • The legal driving age is 16 years old with a valid driver's license
  • Speed is measured in miles per hour
  • In Chicago, driving and talking on your celll phone is illegal
  • Driving while consuming alcohol is illegal


Cell Phones:

  • Please check with your main cell phone provider as many cell phones without an international plan will not work in the US

 

For a list of our Onsite Services, please click here.

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Hotel Features

  • 2,019 well-appointed guestrooms
  • Grand Beds™
  • Gold Passport and Regency Club rooms
  • FastBoard™
  • PDA and Kiosk Check-in
  • Multilingual staff
  • Hyatt E-Concierge
  • Valet parking
  • Hertz Car Rental on-site
  • New Fitness Center located in the West Tower, Blue Level
  • Stetsons Modern Steak + Sushi: A non-traditional steakhouse experience
  • BIG Bar: Signature BIG cocktails, appetizers and desserts
  • DaddyO’s Pub & Game Room: A cozy Irish bar with pub fare
  • American Craft Kitchen & Bar: A farm-to-table influenced menu in our atrium lobby
  • Market Chicago - open 24-hours: Starbucks coffee drinks, snacks, a quick breakfast or lunch
  • 24 hour Fitness Center
  • Running / jogging paths along Riverwalk
  • Ideal location for numerous Chicago activities
  • 228,000 square feet of flexible function space
  • Four ballrooms / five areas designed for small meetings
  • Exhibition Center / expert meeting planners on-site
  • On-site event technology / innovative catering services
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Accessibility

Hyatt Regency Chicago is a handicap accessible hotel that is proudly committed to ensuring that we meet and exceed all of the requirements for the Americans with Disabilities Act. The staff of our Chicago, Illinois hotel is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities, are able to have an enjoyable and safe stay. At Hyatt Regency Chicago, we want to make sure all our guests are able to take advantage of every activity our downtown Chicago hotel has to offer.


The following facilities are available for persons with disabilities:
  • Audible & visual smoke detectors in rooms and public areas
  • Braille symbols in all elevators, public room areas & guestroom hallways
  • Restaurant & room service menus in Braille
  • Wheelchair accessible doors, peepholes, showers & bathtub benches
  • Standard rooms available for connecting
  • Raised toilet seat with grab bars
  • 62 wheelchair accessible rooms
  • Handicap accessible airport shuttle service
  • Handicap accessible public restrooms, lounges, restaurants, front desk & concierge desk
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Business Services

Hyatt Regency Chicago is a AAA Four Diamond rated hotel in downtown Chicago featuring an array of luxury business services for the corporate and business traveler on the go. Our full-service business center offers everything you need to stay productive and get the job done. Take advantage of copy, fax and printing services, as well as access to our onsite computers with high speed DSL internet access.  


  • Copy, Fax & Shipping
  • Transparencies, Tabs & Covers
  • Onsite Computer Access with DSL Internet Access
  • Secretarial Services
  • Portable Communications
  • Computer & Office Equipment Rentals
  • Notary Public

Hours of Operation: Monday - Friday 6am-7pm; Saturday & Sunday 7am-6pm
Please contact the Business Center at our downtown Chicago hotel for current pricing information - 312.565.1234 x4410.
 


Hyatt Gold Passport®
The Hyatt Gold Passport® program entitles Hyatt frequent travelers to VIP privileges, special services and valuable awards at Hyatt Hotels and Resorts around the world. Please see our Guest Services staff for more information and an application.

Regency Club®
The Regency Club® is an exclusive area of the hotel for those guests who desire special VIP services. Regency Club® at our luxury Chicago hotel features complimentary continental breakfast and late afternoon hors d'oeuvres, including an honor bar for evening cocktails. Regency Club® hours are 6:30 a.m. until 10 p.m. The Regency Club also offers a 24-hour self-serve mini Business Center with high-speed DSL computers, color copier, printer and standard business supplies.


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Internet Access

Stay connected at Hyatt Regency Chicago with fast and reliable WiFi Internet service. See below for the types of Internet access and availability we offer at our AAA Four Diamond Chicago, Illinois hotel.

 

Standard Service (4MB)

$9.95 for 24 hours - covers up to 6 devices

 

Premium Service (6MB)

$14.95 for 24 hours - covers up to 6 devices

 

Business Service (12MB)

$39.95 for 24 hours

 

Guest Rooms:

•   High-Speed Internet - Wired

•   High-Speed Internet - Wireless

 

Meeting Rooms:

•   High-Speed Internet - Wired

 

Public Areas:

High-Speed Internet – Wireless

 

Please note, complimentary Internet access is available in the lobby areas, sky bridge and restaurant areas.

 

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Map & Directions

Our downtown Chicago hotel is conveniently located near many tourist attractions including The Shedd Aquarium, Soldier Field, The Willis Tower, Grant Park, and The Bean.  Stay in a hotel steps away from the Magnificent Mile while enjoying all the exciting activities Chicago has to offer.
 
 
From O'Hare International Airport:
Take Kennedy Expressway (I-90/94) East to Ohio St exit. Proceed on Ohio to State St and turn right. Turn left at Wacker Drive. Our downtown Chicago, Illinois hotel will be down approximately 2 blocks on the right.


Train: Train Pick-up below baggage claim area (follow signs to C.T.A.). Take "L-Train" to Clark/Lake stop (approx. 7 blocks from hotel). Walk East on Lake to Stetson St, turn left Stetson St and walk 1 block to the hotel. Note: This method is not recommended if guest has more than 1 bag, as there are numerous escalators and turn-styles. Guest can take a cab or walk from Clark/Lake stop.

From Midway Airport:
Take Cicero Ave North to Stevenson Expressway (I-55) North. Exit at Dan Ryan Expressway (I-90/94) West. Exit at Washington St and proceed East to Michigan Ave. Turn left. Proceed North to Wacker Drive. Turn right. Our downtown Chicago, Illinois hotel is one block on right

L Train: From the airport take the Orange Line to the State and Lake Street stop. Walk 1 block north to Wacker. Take a right on Wacker and the hotel is approximately 3 blocks.

For additional directions to nearby Chicago, Illinois attractions visit our hotel eMap to start planning your trip today.
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Onsite Services

Discover the unrivaled services of our downtown Chicago hotel near Wacker Drive. Connected to the Illinois Center, our AAA Four Diamond rated Chicago, Illinois hotel, situated near the famed Magnificent Mile, is an ideal destination for business or leisure. To make your stay even more comfortable, we offer the following services.

On-site Services
  • Express check-in & out kiosks
  • FastBoardTM - airline boarding pass printing station
  • Valet service
  • 1-800-CHECK-IN®
  • 24 hour in-room dining service
  • Assistive devices for people with disabilities
  • Business Center
  • Wi-Fi Internet environments in atrium lobby and
  • New Fitness Center located in the West Tower, Blue Level
  • Several restaurants/lounges
  • Wi-Fi & high-speed DSL Internet access in all guestrooms
  • Concierge
  • Currency exchange
  • Gift shop on-site; florist, hair and manicure salon nearby
  • Hyatt Meeting Connection®
  • Laundry and dry cleaning
  • Multilingual staff
  • Safe deposit boxes at front desk and in room
  • Secretarial support services
  • Ice machines
  • Touch and Go® automated check-in
  • Hertz Car Rental on-site

 

Left an item at the hotel? Click here to submit a lost item claim.

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Parking

Hyatt Regency Chicago offers a variety of parking options for your convenience during your stay. Registered guests can enjoy indoor valet parking at our downtown Chicago parking garage. Our parking facilities accommodate vehicles 6 feet 8 inches.

 

Valet parking is available 24 hours a day and can be charged to your guestroom at the rate of $59 per night. Your vehicle can be retrieved from the motor lobby, which is on the Gold Level of the East Tower (main garage) or the Purple Level of the West Tower. To retrieve your vehicle, call the valet booth at ext. 53 and give your ticket number found on your valet ticket. Cars will be delivered when the guest presents their valet ticket in the appropriate area. Please plan accordingly upon departure, as vehicles cannot be staged in advance. Please contact our Valet Department with any questions.

 

OVERNIGHT RATE

•    Valet………..…$59.00/Valet

 

HOURLY VALET

•    0-3 Hours………..…$35.00

•    3-6 Hours…………..$45.00

•    6- Overnight…….....$59.00

 

* No motorcycle parking is allowed at our downtown Chicago hotel. Guests driving motorcycles can park at the nearby Park Millennium Garage (312-946-0452), which offers 24-hour parking with no in/out privileges.

 

NON HYATT PARKING
Illinois Center Garage (indoor/underground) is located next to the hotel at 111 East Wacker Drive. Parking garage does not allow in/out privileges.

  • 0 Hours – 1 Hour: $19
  • 1 Hour – 2 Hours: $23
  • 2 Hours – 12 Hours: $28
  • 12 Hours – 18 Hours: $33
  • 18 Hours – 24 Hours: $41


*Rates subject to change without notice.
**No official website
 
Park Millennium Garage (indoor/underground) is located at 221 N. Stetson Street. Parking garage does not allow in/out privileges.

  • 1 Hour or Less: $15
  • 1 Hour – 2 Hours: $21
  • 2 Hours – 4 Hours: $25
  • 4 Hours – 12 Hours: $29
  • 12 Hours – 24 Hours: $34

 

Millennium Park – Located at 5 S. Columbus Drive

  • 0-3 Hours - $23
  • 3-8 Hours - $26
  • 8-12 Hours - $28
  • 12-24 Hours - $30

 

 Millennium Lakeside - Located at 5 S. Columbus Drive

  • 0-12 Hours - $18
  • 12-16 Hours - $21
  • 16-24 Hours - $25

 

*Rates subject to change without notice.

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Hotel Shops

The gift shop is located in the East Tower of Hyatt Regency Chicago. Pick up everything from toothbrushes to dress shirts for your shopping convenience. Our gift shop also carries local souvenirs such as Chicago-style cookbooks, T-shirts, seasonal Chicago sports memorabilia, and even Chicago Blackhawks hockey items. Please feel free to stop by the gift shop for your shopping pleasure.

 

Our downtown Chicago hotel gift shop is open 7:00 a.m. to 10:00 p.m. daily.



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Transportation

FROM O'HARE INTERNATIONAL AIRPORT: (18 miles)
Go Airport Express: From lower level baggage claim area. Transportation service runs daily. Visit www.airportexpress.com for more information, costs, and reservations.

Private Limo Services
can be arranged through the hotel Concierge at 312-565-1234 x4511.
 
Taxi: Approx $30.00 - $40.00
 
L Train: $5 per person to and from O'Hare International Airport. Pick-up below baggage claim area (follow signs to C.T.A.). Take "L-Train" to Clark/Lake stop (approx. 7 blocks from hotel). Walk East on Lake to Stetson St, turn left Stetson St and walk 1 block to the hotel. Note: This method is not recommended if guest has more than 1 bag, as there are numerous escalators and turn-styles. Guest can take a cab or walk from Clark/Lake stop.

 

FROM MIDWAY AIRPORT: (12 miles)
Go Airport Express: From lower baggage claim area. Transportation service runs daily. Visit www.airportexpress.com for more information, costs, and reservations.

Taxi: Approx $30.00 - $40.00
 
L Train: $2.25 per person to and from Midway Airport. From the airport take the Orange Line to the State and Lake Street stop. Walk 1 block north to Wacker. Take a right on Wacker and the hotel is approximately 3 blocks.
 
Amtrak (Union Station): 1 1/2 miles - taxi approx $8.00
 
Greyhound Terminal - 2 1/2 miles - taxi approx $10.00

C & NW RAILROAD - Taxi approx $5.00
 
GETTING AROUND THE CITY:
Divvy Bikes: Found throughout the city, available for rental in 30 minute increments; $7 for a 24-hour pass
 
L Train: $2.25 per person to and from various stations and neighborhoods. Closest  "L-Train" stop is found at Clark/Lake stop (approx. 7 blocks from hotel). Walk East on Lake to Stetson St, turn left Stetson St and walk 1 block to the hotel.
 
Bus: Visit transitchicago.com for bus and L train schedules and maps to various locations in the city.
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Pet Policy

This hotel does not allow pets, with the exception of service animals.

More Pet Policy >>
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Check-in Time: 3:00 pm
Check-out Time: 12:00 pm

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151 East Wacker Drive, Chicago, Illinois, USA, 60601

  • Tel: +1 312 565 1234
  • Fax: +1 312 239 4414